Privacy Policy

Last Updated: March 1, 2026.

Onyra, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website at [www.onyra.com] (the “Site”).

1. Information We Collect

1.1 Personal Information You Provide

When you interact with the Site, we may collect personal information such as:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Order details (products purchased, transaction history)

1.2 Payment Information

Payments are processed securely by third-party payment processors (for example, Shopify Payments, Stripe, or PayPal). We do not store full payment card numbers on our servers.

1.3 Technical & Usage Information

We may automatically collect certain information about your device and how you use the Site, including:

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Pages viewed, links clicked, and time spent on pages
  • Referring/exit pages and URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including payment processing, shipping, and returns)
  • Provide customer support and respond to inquiries
  • Send transactional communications (order confirmations, shipping updates, policy notices)
  • Improve and optimize the Site (analytics, product performance, user experience)
  • Detect, prevent, and investigate fraud or security issues
  • Comply with legal obligations and enforce our policies

If you opt in to marketing communications, we may send promotional emails. You can unsubscribe at any time via the link in our emails.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand usage patterns, and support advertising and measurement.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only as necessary to run our business, including:

  • Service providers (payment processors, shipping carriers, customer support tools)
  • Marketing and analytics partners (only as permitted by your settings and applicable law)
  • Fraud prevention and security providers
  • Legal or regulatory authorities, if required to comply with law or respond to valid legal process
  • Business transfers (in connection with a merger, acquisition, or sale of assets)

These third parties are authorized to use personal information only as needed to provide services to Onyra and are expected to protect it.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to:

  • Complete transactions and provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Prevent fraud and maintain security

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal and operational requirements)
  • Opt out of marketing emails (via unsubscribe link)
  • Control cookies via your browser settings

To exercise privacy rights, contact us at support@onyra.com.

8. Children’s Privacy

The Site is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

9. International Visitors

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where we or our service providers operate. Data protection laws in those jurisdictions may differ from those in your location.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at support@onyra.com.